Privacy Policy

This website is operated by Semsons Technologies Pvt. Ltd. ("Semsons Tech"), a company registered in India. Our registered website is https://www.waxsetting.com. For privacy enquiries, contact us at [email protected] or +91 9821612340.

We collect personal data that you provide directly when you:

• Submit an inquiry, contact, demo, or dealer request form
• Subscribe to our newsletter
• Contact us via WhatsApp, phone, or email

Data collected includes: name, email address, phone number, company name, country, and any message content you provide.

We also automatically collect: IP address, browser user agent, referring URL, and pages visited — for security and analytics purposes.

Your personal data is used to:

• Respond to your enquiry and provide product information
• Process demo bookings and dealer applications
• Send the newsletter you subscribed to
• Improve our website and services
• Comply with legal obligations

Enquiry data submitted through our forms is stored in our EspoCRM system (crm.semsonstech.com) for customer relationship management purposes. This system is operated by Semsons Tech and is not shared with unaffiliated third parties.

We use: Google Analytics 4, Microsoft Clarity, and Google Tag Manager for website analytics and user experience optimisation. These services may set cookies and collect anonymised usage data. See our Cookies Policy for details.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, typically 3 years from last contact. Newsletter subscribers may unsubscribe at any time. You may request deletion of your data by emailing [email protected].

Under applicable data protection laws, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent at any time; and lodge a complaint with the relevant data protection authority.

We use essential cookies for website functionality and analytics cookies for performance measurement. See our Cookies Policy for full details.

For privacy enquiries: [email protected] | +91 9821612340 | Semsons Technologies Pvt. Ltd., Mumbai, India